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Young Living U.S. Privacy Policy

Last updated: December 15, 2025

Introduction

Young Living Essential Oils ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you participate in the Awaken Tour event. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not participate in the event.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for the event, including:

  • Name (first and last)
  • Email address
  • Phone number
  • Track selection (Essential, Vitality, Performance, or Optimal)
  • Brand partner rank (if applicable)
  • Event selection and registration details

Health and Biometric Data

During the Awaken Tour, you may choose to undergo various health and wellness assessments using third-party devices. These assessments may collect:

  • Body composition metrics (weight, body fat percentage, muscle mass)
  • Facial skin analysis and imaging
  • Heart rate variability and respiratory function data
  • Other biometric measurements as described below

Third-Party Assessment Devices

InBody

The InBody device measures body composition using bioelectrical impedance analysis. Data collected includes weight, body fat percentage, skeletal muscle mass, and other metabolic indicators. This device is safe for most participants but should not be used by individuals with pacemakers or other implanted electronic devices.

VISIA

The VISIA skin analysis system captures high-resolution facial images to analyze skin conditions, including wrinkles, pores, pigmentation, and texture. Images are stored securely and used solely for providing personalized skincare recommendations. Participants should remove makeup and jewelry before analysis.

PNOĒ

The PNOĒ device measures respiratory function and metabolic rate through breath analysis. Data collected includes oxygen consumption, carbon dioxide production, heart rate, and heart rate variability. The device uses a disposable mouthpiece for hygiene. Participants with respiratory conditions should consult their physician before use.

Note: These third-party devices are operated by independent vendors. Young Living does not store or process the raw biometric data collected by these devices. Data is used solely for providing real-time wellness recommendations during the event.

How We Use Your Information

We may use information collected about you for the following purposes:

  • To facilitate your registration and participation in the Awaken Tour event
  • To provide personalized wellness recommendations based on assessment results
  • To send event updates, schedule changes, and important notifications
  • To improve event operations and participant experience
  • To comply with applicable laws and regulations
  • To communicate with you about future Young Living events and opportunities (with your consent)

SMS Communications Consent

By providing your phone number and opting in during registration, you consent to receive recurring automated SMS messages from Young Living regarding:

  • Event check-in instructions and queue status updates
  • Station wait times and flow notifications
  • Important event announcements and schedule changes
  • Post-event follow-up and feedback requests

Message frequency varies based on event activity. Message and data rates may apply. You may opt out at any time by replying "STOP" to any SMS message. For assistance, reply "HELP" or contact us at privacy@youngliving.com.

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist with event operations, including assessment device operators, SMS delivery services, and data hosting providers
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information for a specific purpose

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access and obtain a copy of your personal information
  • The right to request correction of inaccurate or incomplete information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications
  • The right to withdraw consent for SMS communications at any time

To exercise these rights, please contact us at privacy@youngliving.com.

Minors

The Awaken Tour event is not intended for individuals under 18 years of age without parental consent. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at privacy@youngliving.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@youngliving.com

We will respond to privacy inquiries within 30 days.

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